Help for every djEnterprises app. Browse the common questions below, or send a message and I'll respond personally within 1–2 business days. When you email, please mention which app you're using, your device, and your iOS version — it helps me help you faster.
AI features need an internet connection. First check that you're online, then close and reopen the app. If it still doesn't respond after a minute or two, please email us with the app name and what you were doing — we'll look into it right away.
Yes. Our apps are built privacy-first: your content lives on your device, we don't sell or share personal data, and there are no third-party ad or tracking SDKs. AI features send only the text you choose to submit, over an encrypted connection, to generate a response. Every app has its own privacy policy — find it on the app's App Store page or inside the app's Settings.
Email djenet@gmail.com with the app name, a description of the issue or idea, your iPhone/iPad model, and your iOS version. Screenshots or a screen recording are incredibly helpful. Every message is read by the developer and acted on.
In apps that support it, tap the microphone icon and grant microphone permission when prompted (first use only). Speak clearly, then tap the microphone again to stop — the app transcribes your speech on-device.
Open the app's Settings and tap "Restore Purchases." One-time unlocks restore automatically on any device signed in to the same Apple ID — there's nothing extra to buy.
App Store purchases are handled by Apple, so refunds go through them at reportaproblem.apple.com. If something went wrong on our end, email us too and we'll do right by you.
Most do — either with a native iPad layout or via iPhone compatibility mode. Check the app's App Store page for its supported devices.
If your question isn't covered above, send a message — please include which app you're using — and I'll get back to you personally.
Email SupportdjEnterprises builds several iOS apps. Tell us the app name when you reach out, or browse them all.
See all apps ›Each app has its own privacy policy with the exact data details — linked on its App Store page and in the app's Settings.
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